We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped. You can also choose to pay with PayPal.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Unfortunately, we cannot edit a shipping address once the order has been placed & submitted. Before you place your order, please confirm that all of your information, including your shipping address, name, phone number, credit card details, and product selection is correct.

Our goal is to make sure our customers are satisfied with their purchase, however if you’re looking to exchange or receive a refund for your order, we're here to help. A Staze.co order is eligible within 14 days of the original purchase date. If you are looking to return an order for a refund, please contact Support for further assistance.

Please contact us immediately if you have not received your Delivered order or if it has been lost in transit by the carrier. Missing shipments must be reported to us within 24-48 hours of the tracking showing “Delivered”. We would be happy to assist you with this issue.

Yes, we offer shipping options to many countries. For more information about international shipping click here.

For customer service inquiries, please complete our contact us form. Our team aims to respond within 24-48 hours of receiving your inquiry. Response times will be extended during holidays.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

The Staze Preserve jar reliably maintains and preserves the quality, shelf life, and aroma by eliminating all air using proprietary vacuum sealing technology.

PULL up on the cap - air then moves through a one-way air valve. PUSH down on the cap - air is then removed from the vent located at the top of the cap.

A one of a kind 100% activated carbon filter is placed inside the cap to block any unwanted odors from escaping. This unique fabric is breathable allowing air to pass through while simultaneously absorbing these odors.

A 1/4 oz. or 5 fluid oz.

An air pressure indicator will make a "clicking" sound.

This depends on how much material you have stored. Typically 3-5 times.

Fully remove the cap from the actual jar itself, then:

- Place the cap back on. When you place it back on, giving it an extra tight twist into position, so you feel it securely locked in place.

- Hold the jar horizontal. One left hand on the jar and the right hand on the cap.

- Holding it tight with your left hand, act as if you want to pull the cap away from the jar. Fully extending the cap to the top.

We are conducting a first of a kind study with a fully accredited ISO 17025 testing lab on shelf life stability.

All components used are FDA compliant for storing food grade materials.

We highly recommended that if you want to clean, do so by hand.

No batteries. No switches. No levers.

Yes! Light is the biggest factor that will affect the quality of your material. Refer to "Recommended Storing Options" on our Product Page for more details on how to preserve the quality of your material.